1. Our slogan: we only make quality products, supply good designs and innovative products to our customers.
2. We have been engaged in manufacturing computer cases and power supplies for more than 10 years. We believe "Professional is reliable".
OEM/ODM
1. OEM : we are capable of many different types of OEM service, such as LOGO printing, custom packaging, Pantone colours etc. We welcome any OEM project.
2. ODM : we have our own moulding and plastic injection plant, we consider all kinds of original ideas and try to make them a reality . Choose TouchCute, choose the fortune.
Warranty
All TouchCute products are manufactured to the highest quality standard, with CE/FCC/TUV/UL/RoHS certificates. We offer extended warranty services:
|
PRODUCT
|
WARRANTY PERIOD
|
FREE SPARES WITH SHIPMENT
|
|
Keyboard
|
12months
|
0.5% spare units
|
|
mouse
|
12months
|
0.5% spare units
|
|
speaker
|
12months
|
0.3% spare units
|
|
power supply (A grade)
|
24 months
|
0.5% spare units
|
|
power supply (B grade)
|
12 months
|
1% spare units
|
|
Power Bank
|
12months
|
0.3% spare units
|
|
Tablet
|
12months
|
0.3% spare units
|
*To enjoy free repair services, please submit original sales invoice copy for our goods, otherwise appropriate repair costs will be charged based on product status.
*If warranty period is expired or original invoice copy is submitted for your returned items, appropriate repair costs will be charged.
*Warranty is void if :
1) Alterations or repairs are conducted by anyone other than our technicians;
2) Damage has been caused through misuse, unsuitable power connection, malicious acts, negligence, inflow of any liquid, accident or natural calamities.
*To provide better customer service if there are any quality issues within 7 days after product purchase, you may replace your defective goods with new or equivalent products from our retailers or customer services center.
*we reserve the rights to add/delete any warranty terms without notice.
Wholesalers/Retailers Wanted
We are launching our new marketing programme: "Small B2C Orders Accepted". We are currently seeking any small wholesaler or retailer to distribute our products in their own countries, please contact us immediately to get more information about this exciting opportunity.
